Tiger eye's Link
We started in November trying to find out how much our cost of my wife's medication would be. We needed this information to help decide which policy level would make the most sense for her. We never got the information.
She had to delay a treatment due to their nightmare approval process. She would get approval (even a letter) but then was told it was not approved.
Fortunately, she had a day off due to a snowstorm and spent the entire day on the phone dealing with three different Aetna entities, two different departments in the hospital where she gets he treatments, and the doctor's office that wrote the prescription.
Even with all of that, it was three weeks later before she actually got the medicine and was able to get the treatment. She has a serious disease. This medicine is essential.
I kept thinking "How can we do this when we are older and not as able to advocate for ourselves?"
BTW, the retail cost of the medicine is somewhere above $1,000 per week. She will be on it or something similar all of her life.
One mistake in getting the proper approval would cost us as much as $10,000 for one treatment.