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Thank you
I sent an email over 2 days ago and have not gotten a response from them.
Also the recording they play while waiting makes it sound like they got way behind on processing boat, atv, and snowmobile registrations/titles. Probably because their systems were down during the upgrade.
Here is a tip, if a boat that you care to insure is owned by a young adult expect them to pay high insurance rates. But if you add a more mature person to the title then the insurance rate can be based on much lower rates. Our boat that my daughter owned was like $400 insurance. Added my name to her title and got the insurance in my name and now it is 150 ish. Plus there was no cost from the DNR to just add a second name to the title, that surprised me.
I presume the same applies to atv and snowmobile insurance. I do suppose doing this could backfire if there were to be some sort of claim filed and the younger owner was the reason behind it but my agent did not seem concerned.
Very unlike the "Chat-line"
It doesn't appear that the traffic is anything in particular, there is just a lot more than they have ever had before and on subjects that weren't necessarily impacted by the new system.
In the meantime, most questions can be answered by looking things up on the website or on the pocket ranger app. Or reach out to places like here and see if anyone can point you in the right direction.