When I got them out a couple of weeks ago for an outdoor concert we were going to attend, I looked to see if the lenses needed dusting/cleaning.
Shockingly, the left lens(es) showed what appears to be two "bubbly" trails of liquid dripped from either top-to-bottom...or bottom-to-top (can't really tell, but the seemingly dried "droplets" are a little larger at one end than the other.
Wifey doesn't remember what she paid for these, but I see them advertised on eBay for between $150 and $350.
Nikon "Support" wants me to ship them the bino's...with no promise (or even suggestion) as to who is going to pay for a repair (if it's even possible to repair them)....and certainly no comment about replacement.
These bino's are labeled "WATERPROOF". As I mentioned, these are/look brand new...as though just outta the box.
Thoughts? Comments? Similar experience? Suggestions? Thanks, Michael
Thanks for all the "positive" suggestions, guys. I think I'll take a shot at sending them in. Based on what I'm reading here.......AND the fact that I have ALL the original parts, strap, instruction manual, warranty card, case, lens covers.......I would hope that you are ALL correct with regard to Nikon's integrity.
Wish me luck.....and I'll post later to advise my results. Thanks again, guys. Cheers from Niagara region, Canada!
Somehow I originally got connected to the US Nikon site.......and part of my concern about "sending the binoculars in" was that it appeared they had to go to Melville, New York. It wouldn't have been a HUGE deal to take them over the river to ship them via USPS from Niagara Falls NY on my next beer and/or gas run (we buy both over the border, cause beer is HALF price and gas is about 20% cheaper) but my big concern was that if I had to PAY for a repair , it might end up in an "international pissing contest", (if you catch my drift.) Anyway, to make a long story longer, I ended up calling a great guy named Peter at the Canadian Nikon office in Mississauga Ontario, and he confirmed TWO things:
1. Nikon binoculars have a LIFETIME warranty. 2. I could have driven over them with a truck, he said, and I would still get a FREE new pair!
So, I'm gonna throw them in the back of my Yamaha (while the weather's still good) and take them over in person rather than ship them. (Turns out this guy ALSO rides....has a Triumph Thruxton....so we'll be able to talk bikes as well as optics!)
All's well that ends well. Thanks again, guys for encouraging me to pursue this great outcome! (P.S. The ONLY downer.....and it's a small one....is that he says because of the 'onset of hunting season, we might have to wait a bit for your new ones to come in'. I can handle that!!) LOL