Does my bow have a warranty?
Diamond bows not sold over the internet come with a non-transferable lifetime warranty to the registered original owner. This warranty protects against any failures of the product due to defects in material or workmanship, and does not include any damage due to abuse, misuse or modifications to the bow’s design. The following exclusions apply:
Cable slide, cable and strings, hush kit, bearings, paint and/or hydrographic film transferred finishes. Damage caused by abuse, mishandling, dry-firing, alteration or modification to original product. Other excluded damages are those resulting from either loose mod screws or shooting arrows less the five grains per pound of draw weight.
The Diamond Warranty covers product purchased from Authorized Diamond Dealers CLICK HERE for our Dealer Locator. Diamond products purchased through the internet are not warrantied. Online purchases are only warrantied when purchased through an Authorized Dealer’s e-commerce site, and will not be warrantied if purchased through auction sites such as eBay.
What is the warranty process?
Take your bow to your local dealer, preferably the dealer you purchased it from. If that dealer is not available, please take it to your next closest Authorized Dealer CLICK HERE for our Dealer Locator. At that point, the Dealer will contact our Parts and Service Department to determine together with our technicians if it is necessary to send the product back to the factory for further inspection, or if the issue can be easily resolved by sending parts directly to the Dealer. Your dealer will be able to relay all information to you regarding your warranty case.
